Microsoft 365 multi-factor authentication

Microsoft 365 multi-factor authentication

Tip: For a faster, and more secure, experience we recommend using an authenticator app rather than SMS verification.


Once your account is enabled for multi-factor authentication (MFA) you have to set up your user account to use it. This should only take a minute or so.

By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.

  1. Sign in to Microsoft 365 with your work or school account with your password like you normally do. After you choose Sign in, you'll be prompted for more information.

    A dialog box telling you that more information is required to complete your sign-in

  2. Choose Next.

  3. The default authentication method is to use the free Microsoft Authenticator app. If you have it installed on your mobile device, select Next and follow the prompts to add this account. If you don't have it installed there is a link provided to download it.

    If you would rather use SMS messages sent to your phone instead, select I want to set up a different method. Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device.


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